About
Direct BPO is a business process outsourcing provider based in Gaborone, Botswana. We are a 100% subsidiary of Mascom Wireless, the leading mobile network operator in Botswana.
Our Approach
Our approach is bespoke; we tailor every client’s solution to their individual business goals. Our services range from Contact Center Outsourcing to Back Office Services, and each of our services can be a fully customised solution for you.
Our Edge
Going the extra mile starts by assembling the right team. Our professional agents are hand-picked and receive the most advanced training in the industry, including ongoing coaching. Our customers are never a commodity. We’ve built our brand based on quality service, not a cheap price.
Why outsource to us?
24x7 customer support
Value for money
Robust technology
Well trained staff
Quality conscious
Our Approach is Bespoke
We tailor every client’s solution to their individual business goals.